Cancellation policy

To cancel a plant order, we must receive notifications at least 7 working days before the scheduled pickup date. A canceled order is subject to a 20% cancellation fee. Sorry, no exceptions will be made. If your order was shipped or delivered, plant orders cannot be returned.

Order changes

To add to or change a plant order, please inform us at least 7 working days before the scheduled delivery date. This will assure the changes will be made to your order.